Sandra aims to create a safe space for clients to ask questions, find the right support, and gain clarity and confidence as they navigate legal challenges.
As a Client Experience Specialist at Smith + Malek, Sandra is vital in evaluating prospective client needs, providing solutions to client concerns, and ensuring clients are tuned into services, policies, and procedures. She is bilingual and can offer Spanish-speaking clients personalized support in their native language.
Sandra has half a decade of experience in the medical field as a receptionist and medical case manager. In previous healthcare roles, Sandra helped patients obtain health insurance, financial assistance, and locate helpful community resources. As a paralegal with a strong background in immigration law, Sandra used her lived experience to passionately advocate for her clients. Sandra’s dedication to serving and helping others perfectly aligns with our mission to “exist to change the world for the better.”
When she’s not in the office, Sandra enjoys spending time with her tight-knit family, which includes three children, her husband, and her mother.