As a Customer Experience Specialist, Sarah is often the first point of contact for our clients at our Coeur d’Alene office. She sets the tone with warmth, empathy, and commitment to exceptional service. She meets clients where they are in their legal journey, offering compassion while thoughtfully connecting them with the attorney best suited to support their needs.
With a background in administration and customer service, Sarah is fueled by her love for helping people. Her approachable nature and problem-solving mindset make her a steady presence in the office and a trusted resource for both clients and colleagues.
A fifth-generation North Idahoan, Sarah grew up in Kellogg and takes pride in her deep roots and close-knit community. She values reliability and connection, both personally and professionally.
Outside of work, Sarah loves spending time with her family. As a mother of four, she appreciates working in a family-first environment that supports balance. Whether riding bikes, blowing bubbles, or building backyard campfires for s’mores, Sarah brings the same spirit of care and joy to her home that she brings to the workplace every day.